EBO is proud to announce that its Conversational AI solution built for and in collaboration with insurance company ERGO Hellas has been awarded the prestigious Gold Award in the Artificial Intelligence category at the PPC BITE Awards Bite Awards Celebrating…
A report issued by the Northern Ireland Public Services Ombudsman investigates healthcare waiting list communication in Northern Ireland In this report Margaret Kelly the Public Services Ombudsman expressed her concerns over patient communication being overlooked She stated that the focus…
AI Virtual Assistants and chatbots are both examples of conversational agents that can interact with users via text or speech using Natural Language Understanding NLU However there are some key differences between them Scope of interaction Virtual Assistants are designed…
A couple of decades ago it became clear that the future of healthcare records was patient held records Enter the patient portal Portals first came into use in the s in the US and have since become established as the…
Organizational digital transformation Artificial Intelligence Natural Language Processing Process Optimisation How often do you hear these buzzwords nowadays and wonder how you d utilise all the new possibilities that are opening up in front of you in order to empower…
I met recently with a Physician Associate PA and spoke candidly about the frustrations of PA s having spent several years training to care for patients to be asked can I see the doctor instead The frustration I m sure…
EBO an international expert in citizen and patient engagement powered by Artificial Intelligence automation enters into a strategic partnership with Digital Evolution Consulting DEC a Consulting Advisory firm specialising in local government and public health digital transformation Through this partnership…
EBO has appointed former Publicis Groupe Data Tech Practice Director Nick Moffett as its Financial Services Director Nick brings with him extensive experience in the market having held leadership roles in international organisations such as CACI Havas and Ikano Group…