Success Stories
See how we supercharged our client's customer engagement.

Stanleybet achieves a 61% increase in player satisfaction with EBO's AI Solution
On experiencing a surge in online player registrations, Stanleybet reached out to EBO for a data-driven digital solution. As a result, EBO developed an AI Virtual Agent which today handles over 50% of its customer conversations.
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600 hours of NHS staff time to be saved per week with EBO's Virtual Assistant
EBO developed an AI Virtual Assistant (VA) for Somerset NHS Foundation Trust to automate its appointment booking workload. Based on the VA's successful results, £456,000 in annual savings is projected at a target adoption rate of 30%.
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EBO frees up 35% of patient-contact time for Saint James Hospital
EBO developed a custom-built Virtual Assistant for Saint James Hospital to automate and offer immediate answers to patients’ FAQs on a 24/7 basis as well as manage patient’s appointment bookings from start to finish.
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A personalised automated banking experience using AI
EBO recently introduced AI into BNF Bank's customer journey. This enabled the organisation to maximise the opportunity to interact with customers, find a more efficient way to qualify leads and capture customer data.
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EBO's AI Virtual Agent becomes a winning strategy for MAPFRE
MAPFRE Middlesea sought out EBO's expertise to integrate AI into its sales process, handle the surge in customer enquiries, automate the claims journey and improve customer experience through personalised automation.
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4000 customer conversations automated in 3 months
Due to its growth, GasanMamo required a more efficient customer support process. As a solution, EBO built a Virtual Agent to automate its customer service, enhance quality of leads, capture lost traffic and allow staff to focus on their core business.
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