Success Stories
See how we supercharged our client's customer engagement.
EBO's AI Virtual Agent becomes a winning strategy for MAPFRE
MAPFRE Middlesea sought out EBO's expertise to integrate AI into its sales process, handle the surge in customer enquiries, automate the claims journey and improve customer experience through personalised automation.
Read StoryEBO frees up 35% of patient-contact time for Saint James Hospital
EBO developed a custom-built Virtual Assistant for Saint James Hospital to automate and offer immediate answers to patients’ FAQs on a 24/7 basis as well as manage patient’s appointment bookings from start to finish.
Read Story4000 customer conversations automated in 3 months
Due to its growth, GasanMamo required a more efficient customer support process. As a solution, EBO built a Virtual Agent to automate its customer service, enhance quality of leads, capture lost traffic and allow staff to focus on their core business.
Read StoryDeveloping a game-changing Virtual Agent for eCabs
The bespoke Virtual Agent (VA) for eCabs introduced a game-changing advantage to the company. EBO integrated the VA into eCabs’ Facebook Messenger, giving customers the ability to book a cab directly via Facebook.
Read StoryShropshire Case Study
From paper heavy, manual consent immunisation processes, to fully automated redesigned workflows and 5,000+ hours of potential administrative staff time savings per year.
Read StoryUsing AI to Create a Strong Differentiator in the iGaming Sector
Lapalingo.com, operated by Rabbit Entertainment Ltd, is an online casino and a leader in the online gambling sector. The casino prides itself in using advanced technology to ensure an optimal, secure and fair iGaming experience for all its customers.
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