AI is changing the customer service industry

Transform your customer relationships
with custom-built AI

Reduce churn
Improve customer experience
Increase bottom line

Perfect for the financial and healthcare sectors

As seen in

Companies switch to EBO when they
need to scale-up their results

+220%
customer engagement

-30%
reduction in customer calls

x 1.5
in cross-selling services

A better way to acquire, engage and retain customers

Acquire

Scale

Boost

Acquire more customers

Outperform companies who have slow and outdated manual on-boarding processes

With EBO you will:

Qualify the right customers
Capture the right data from the start
Shorten your onboarding process

Engage better

Meet your customers where they are, 24/7.

With EBO you get:

Move away from forms and instead create a more human experience
Route conversations to your call-centre only when it’s necessary
Have conversations when it's convenient for the customer – on any channel

Retain your users

Traditional marketing isn’t scalable and doesn’t engage with customers

With EBO you get:

Learn more about your customers
Delight users with personalised offers, content and actions, increasing customer LTV
Gain data-driven insights that will help you design better products and services for your audience

Mapfre

Insurance companies are at a pivotal stage of the industry’s development. AI technology is starting to disrupt the orthodox nature of business processes. MAPFRE Middlesea is a customer-centric organisation and we continually seek new and better ways to serve our customers.

We’ve chosen EBO.AI as a partner to help us adopt innovative technology that allows us to scale and deliver services more efficiently and effectively to our customers.

 Peter Bugeja

 Head of Technology Solutions & Digital

Saint James Hospital Group

It’s clear that digital innovation is changing our industry. AI is the latest technology that will play a crucial part in ensuring we meet the needs of our patients, and continue to be able to provide exceptional experiences in all aspects of care, including every patient interaction.

We’ve chosen to work with EBO to build our automation strategy to address the growing need to provide our patients with tailored communication while improving the efficiency of our processes.

 Maria Bugeja

 CEO

BNF Bank

We are at a pivotal moment in the banking sector. Digital-banks are on the rise with savvy cross-platform services that challenge the nature of our industry. At BNF we pride ourselves in being adaptable and ambitious, as we forge lasting relationships with customers through tailor-made products and services. Most importantly, we listen to their needs. We are investing in technology that helps us get closer to the community that we serve, offering improved customer experiences.

We’ve chosen EBO.AI as a partner to support our journey of incorporating Artificial Intelligence into our core business offering.

 Mark Micallef

 CFO

Book a free consultation with an AI expert

Schedule a demo

AI is trusted by the world’s most innovative businesses

“Executives are becoming aware of what is at stake: our survey research shows that 45 percent of executives who have yet to invest in AI fear falling behind competitively.”

“By 2020, organizations in cognitive and AI projects will achieve 4x long-term success than others”

“Revenue performance leaders are embracing AI to their advantage, while others run the risk of falling further behind.”

“Deep learning pioneer Andrew Ng recently said, “AI is the new electricity,” meaning that it will be found everywhere and create new jobs that weren’t imaginable before its appearance.”