Human conversations, automated
Fast-growing companies run into the same customer service problems. Staff turnover, training challenges and inability to scale.
Good news - EBO, solves them!
Perfect for the financial and healthcare sectors
As seen in
Companies switch to EBO when they
need to scale-up their results
+220%
customer engagement
-30%
reduction in customer calls
x 1.5
in cross-selling services
A better way to acquire, engage and retain customers
Acquire more customers
Outperform companies who have slow and outdated manual on-boarding processes
With EBO you will:
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Qualify the right customers
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Capture the right data from the start
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Shorten your onboarding process
Engage better
Meet your customers where they are, 24/7.
With EBO you get:
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Move away from forms and instead create a more human experience
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Route conversations to your call-centre only when it’s necessary
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Have conversations when it's convenient for the customer – on any channel
Retain your users
Traditional marketing isn’t scalable and doesn’t engage with customers
With EBO you get:
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Learn more about your customers
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Delight users with personalised offers, content and actions, increasing customer LTV
-
Gain data-driven insights that will help you design better products and services for your audience
Mapfre
Insurance companies are at a pivotal stage of the industry’s development. AI technology is starting to disrupt the orthodox nature of business processes. MAPFRE Middlesea is a customer-centric organisation and we continually seek new and better ways to serve our customers.
We’ve chosen EBO.AI as a partner to help us adopt innovative technology that allows us to scale and deliver services more efficiently and effectively to our customers.
Peter Bugeja
Head of Technology Solutions & Digital
Saint James Hospital Group
It’s clear that digital innovation is changing our industry. AI is the latest technology that will play a crucial part in ensuring we meet the needs of our patients, and continue to be able to provide exceptional experiences in all aspects of care, including every patient interaction.
We’ve chosen to work with EBO to build our automation strategy to address the growing need to provide our patients with tailored communication while improving the efficiency of our processes.
Maria Bugeja
CEO
BNF Bank
We are at a pivotal moment in the banking sector. Digital-banks are on the rise with savvy cross-platform services that challenge the nature of our industry. At BNF we pride ourselves in being adaptable and ambitious, as we forge lasting relationships with customers through tailor-made products and services. Most importantly, we listen to their needs. We are investing in technology that helps us get closer to the community that we serve, offering improved customer experiences.
We’ve chosen EBO.AI as a partner to support our journey of incorporating Artificial Intelligence into our core business offering.
Mark Micallef
CFO
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