In iGaming the question is no longer whether AI belongs in customer service The real focus now is how operators deploy it effectively and what outcomes it delivers For leadership teams AI has moved beyond experimentation It is now a…
When organisations talk about AI in financial services the conversation usually starts and ends with tools A new AI SDR A CRM upgrade A platform that promises to automate prospecting outreach or parts of customer engagement And while these tools…
Europe s payments ecosystem is about to undergo one of its most significant regulatory transformations in over a decade With the upcoming Third Payment Services Directive PSD the European Union is updating its payments framework to strengthen consumer protection increase…
Based on his keynote at the NextGen Payments RegTech Forum organised by QUBE events here are the key insights Dr Gege Gatt shared on how AI is moving beyond compliance to drive real competitive advantage In highly regulated industries like…
Artificial Intelligence has never been more accessible Developing and launching AI solutions is now faster cheaper and easier than ever before With further advances on the horizon particularly in fields such as Quantum computing this acceleration is only set to…
AI isn t a silver bullet Sometimes the right solution is just a better process But where AI is the right fit it can be transformative The important thing is to approach it thoughtfully and choose the right partner someone…
The Financial industry is at a pivotal moment Customers now expect instant personalised and meaningful interactions far beyond the static scripted responses of the past Generative AI Gen AI is redefining how financial service companies engage with their customers enabling…
In today s banking world customers expect more than efficiency they crave empathy As digital channels expand the challenge isn t just about adopting AI it s about humanising it That s the theme that powered EBO s latest fintech…
We re proud to announce that EBO has successfully concluded its ISO External Audit with zero non-conformities officially upgrading to the latest ISO standard This milestone follows the completion of our Internal Audit also with no non-compliances a clear testament…
The future of gaming is intelligent empathetic and hyper-personalised In the recent webinar AI in Gaming Level Up Your Customer Experience with AI an expert panel featuring Dr Gege Gatt and David Muscat from EBO Dalia Pecingina from Stanleybet and…