EBO, a leader in customer engagement automation that empowers enterprises through AI technology enters into a strategic partnership with KPMG Cyprus, a leader in Management Consulting & Technology Advisory services offering assistance to organisations by identifying and solving the challenges that stand in the way of their growth and excellence. Commenting on this strategic partnership, […]
AI Virtual Agent company EBO continues to sustain its fast business growth with further success in the UK Healthcare Market as it announced the addition of the sixth NHS Trust in its portfolio. “Penetrating the UK’s NHS in 2020 was a major breakthrough for our company and an important step in our journey to become […]
Leading AI Virtual Agent specialist EBO has appointed Maria-Louiza Georgantzi as its Marketing Director in Athens, Greece. Ms Georgantzi is an international business leader with over fifteen years of marketing, sales and business development experience across Western & Eastern European markets in industries as diverse as technology and F&B retail. She has held senior leadership positions at […]
Evresis will be implementing EBO’s technology for the provision of governmental and semi-governmental services to support citizens in Cyprus in over 100 languages. A leading, multichannel contact centre with fulfilment units in Cyprus, Evresis supports a number of key outsourced services and has an impressive record of successful projects in Cyprus, Europe and the Middle […]
Cedar Rose and EBO have entered into a strategic alliance to offer more comprehensive services and solutions. The partnership will significantly accelerate the onboarding process for companies while ensuring seamless customer service with Virtual Agents designed to perform onboarding tasks swiftly with more ease. Antoun Massaad, Co-Founder and CEO of Cedar Rose, said, “There is […]
EBO, Malta’s leading AI Virtual Assistant specialist registered further success in its collaboration with the UK’s National Health Service (NHS). A twelve-week pilot project conducted by Somerset NHS Foundation Trust confirmed that EBO’s AI-driven solution met the set targets, leading to a positive patient experience and reduced booking workload at the hospital. Throughout the 12-week […]
There are various avenues of thought on the subject of which is a better choice – humans vs artificial intelligence? What it comes down to, is in which scenario we’re discussing this competition. At EBO, we believe, when it comes to customer service Artificial Intelligence wins, hands-down. Increase capacity without spending more time and money With […]
A FREE AI Readiness Checklist made by decision-makers, for decision-makers. Artificial Intelligence is developing at a rapid pace and most early adopters are already seeing the benefits that it brings to their businesses. EBO’s virtual agents and virtual assistants, which are indistinguishable from human agents, are revolutionising customer engagement – improving customer experience while helping […]
We’re so pleased to announce the latest version of our Virtual Agent – the new and improved Virtual Agent 8.6. We utilise AI to develop Process Automation centred on customer conversations. Our technology is delivered via a highly customisable Virtual Agent. Our new conversation screen We are very proud that our Virtual Agents can handle […]
You provided essential feedback, and we listened! We’re very pleased to announce our latest Product Update “Athens”. EBO utilises AI to develop Process Automation centred on customer conversations. Our technology is delivered via a highly customisable Virtual Agent. New Reporting System You can now extract any kind of information and data that’s captured by the […]