A Celebration of Innovation and Excellence
We're truly honoured to have been awarded 'Best High potential Exporter' at the Malta International Business Awards 2024🏆. This recognition highlights our commitment to innovation, excellence, and empowering healthcare professionals through Al.
The awards gala, held at the Radisson Golden Sands Hotel, brought together Malta's brightest business leaders to honor outstanding achievements in international business. Organised by TradeMalta and endorsed by the Ministry for Foreign and European Affairs & Trade and The Malta Chamber, this year's event saw a diverse range of participants from industries like AI technology, manufacturing, maritime, and web design, showcasing Malta's exceptional talent and global competitiveness.
The event featured thirteen exceptional finalists competing across four key categories: Best SME Exporter, Best Large Exporter, Best High Potential Exporter, and Best Emerging Markets Exporter.
Why This Matters
Winning the Best High Potential Exporter category reflects our relentless drive to push boundaries and create AI-driven solutions that empower businesses and transform industries. It is a proud moment for the entire EBO team, whose hard work and innovation have been pivotal to our journey.
EBO is a leading provider of AI-powered solutions designed to transform how businesses interact with their customers, particularly in highly regulated industries like healthcare and financial services. Our intelligent platform enables organisations to automate end-to-end communication processes, seamlessly integrate with existing information systems, and deliver real-time, compliant, and omnichannel digital experiences.
We believe that innovation should serve humanity, and our work is driven by a vision of a world where technology bridges gaps, simplifies complexity, and ensures that care and support are available to all," denotes EBO's CEO, Dr. Gege Gatt.
AI Solutions in Healthcare and Finance
Within the healthcare sector, EBO's purpose is rooted in advancing health equity, using AI to empower healthcare systems, ensuring that care is more accessible, efficient, and inclusive for everyone. By creating a personalised patient experience, EBO lowers the bar for digital inclusion and empowers patients to take an active role in their healthcare journey. From managing complex self-assessments to complete appointment management, EBO works with 20 NHS Trusts and hospitals to reduce waiting lists and call volumes and in turn, increase workforce capacity.
In the Financial Services industry, EBO’s multi-lingual solution serves major insurance companies, banks and global fintech companies. EBO allows Financial institutions to interact with customers via two-way natural automated conversation, just like speaking to a human. The technology’s context awareness and sentiment analysis understand’s customer intents and answers with empathy. This moves away from tedious unengaging digital forms and long-winded processes, enhancing customer experience and saving staff time.
See what the Times of Malta has to say about EBO's impact on international business.
Discover how The Malta Independent celebrates EBO's success at the Malta International Business Awards 2024.
Moving Forward
We extend our gratitude to TradeMalta and all the event organizers for recognising the contributions of Maltese enterprises to the global economy. We’re also honored to be featured in publications like the Times of Malta and The Malta Independent, for spotlighting this achievement.
This milestone inspires us to aim higher and continue to lead with purpose. It also highlights the strength of Malta’s business ecosystem and its potential to thrive internationally.
Thank you to our incredible team and supporters who made this achievement possible. Here’s to many more milestones ahead!
