Six Guardrails for AI in Regulated Industries
Here are six foundational guardrails to look out for when evaluating AI solutions for customer-facing use cases in regulated companies…
Microsoft, ERGO, KPMG, Interworks and EBO on AI for Financial Services
At EBO’s recent webinar tailored for the financial services sector industry leaders from Microsoft KPMG Interworks and ERGO came together to share insights into the transformative power of AI in enhancing customer experiences The panelists Dr Gege GATT CEO of…
EBO’s AI Solution for Shropshire Community Health NHS Trust Shortlisted for the 2024 HSJ Digital Awards
We are proud to announce that EBO s AI solution for Shropshire Community NHS Trust has been shortlisted as a finalist for the Driving Change through AI and Automation Award category at the esteemed HSJ Digital Awards Shropshire Community Health…
Configurability at your Fingertips
At EBO our objective is to simplify integration and configuration for our valued clients eliminating any pain points and ensuring a flexible and user-friendly technology Discover what s new on EBO s tech-front Web Customisation for all EBO s web…
EBO Launches AI-Powered Virtual Assistant for Hertfordshire Partnership University NHS Foundation Trust
EBO is proud to announce the launch of its AI-powered Virtual Assistant for Hertfordshire Partnership University NHS Foundation Trust HPFT This AI technology is set to increase accessibility to mental health support for both service users and carers by providing…
EBO’s AI Solution for ERGO Hellas Wins Gold Award at Prestigious PPC BITE Awards 2023
EBO is proud to announce that its Conversational AI solution built for and in collaboration with insurance company ERGO Hellas has been awarded the prestigious Gold Award in the Artificial Intelligence category at the PPC BITE Awards Bite Awards Celebrating…
Exploring the communication challenges of Northern Ireland’s healthcare waiting list & how this can be managed
A report issued by the Northern Ireland Public Services Ombudsman investigates healthcare waiting list communication in Northern Ireland In this report Margaret Kelly the Public Services Ombudsman expressed her concerns over patient communication being overlooked She stated that the focus…
How are Virtual Assistants different from chatbots? Why should the NHS care?
AI Virtual Assistants and chatbots are both examples of conversational agents that can interact with users via text or speech using Natural Language Understanding NLU However there are some key differences between them Scope of interaction Virtual Assistants are designed…
Patient engagement. Are patient portals the magic bullet?
A couple of decades ago it became clear that the future of healthcare records was patient held records Enter the patient portal Portals first came into use in the s in the US and have since become established as the…
HOW TO GUIDE: How to implement NHS Conversational AI projects? Read about real-world learnings
Organizational digital transformation Artificial Intelligence Natural Language Processing Process Optimisation How often do you hear these buzzwords nowadays and wonder how you d utilise all the new possibilities that are opening up in front of you in order to empower…