Six Guardrails for AI in Regulated Industries
Here are six foundational guardrails to look out for when evaluating AI solutions for customer-facing use cases in regulated companies…
Think AI is Free? In Conversation with Gege Gatt on the BOV Podcast
AI is everywhere but is it really free In the latest BOVCast episode organised by Bank of Valletta BOV CEO of EBO Dr Gege Gatt sat down with Theodoros Papadopoulos CCXO at Bank of Valletta to explore the hidden costs…
Key Takeaways from EBO’s Fireside Chat with Microsoft and BOV
With rising regulatory demands shifting consumer expectations and fierce market competition banks and financial institutions are under immense pressure to provide instant personalised and compliant customer service at scale But traditional support models are buckling under this pressure and generic…
Looking Back, Moving Forward: 2024 Unveiled
As we step into we re taking a moment to look back on an amazing year at EBO It s been a year of growth new partnerships and real impact From streamlining healthcare operations to making patient experiences better we…
Interview with Gege Gatt: Unlocking AI’s Power in Gaming and Content Creation
We are moving into an environment where gaming providers will create the next layer of the game the next environment in which your game’s context will unfold all based on your real-time requirements shares Gege Gatt Following a series of…
How are Virtual Assistants different from chatbots? Why should the NHS care?
AI Virtual Assistants and chatbots are both examples of conversational agents that can interact with users via text or speech using Natural Language Understanding NLU However there are some key differences between them Scope of interaction Virtual Assistants are designed…
And that’s a wrap
was a stellar year for EBO a year of making waves in the healthcare industry by enhancing accessibility automating patient-facing processes and improving patient communication Read on to explore the milestones and achievements that shaped our But first a little…
EBO’s AI Solution for Shropshire Community Health NHS Trust Shortlisted for the 2024 HSJ Digital Awards
We are proud to announce that EBO s AI solution for Shropshire Community NHS Trust has been shortlisted as a finalist for the Driving Change through AI and Automation Award category at the esteemed HSJ Digital Awards Shropshire Community Health…
Configurability at your Fingertips
At EBO our objective is to simplify integration and configuration for our valued clients eliminating any pain points and ensuring a flexible and user-friendly technology Discover what s new on EBO s tech-front Web Customisation for all EBO s web…
EBO’s Virtual Agent for ERGO Insurance Scores Double Wins at CS AWARDS and Ε-volution Awards 2024
Following ERGO s successful win at the PPC Bite Awards EBO is proud to announce that its Conversational AI solution built for and in collaboration with ERGO Insurance has been awarded the prestigious Customer Service Distinction Award in the Best…