Key Insights In the financial services industry user demand for stellar customer experience is constantly increasing expect to engage with someone immediately when contacting a company expect all experiences to be personalisedAI enables business process optimisation for an omni-channel world…
In the recent episode The Future of AI Ethics and Gaming Insight from Gege Gatt on Sigma podcast Dr Gege Gatt CEO of EBO engaged in a thought-provoking discussion with Trevor De Giorgio exploring the intricate connections between artificial intelligence…
As a leader in customer engagement automation EBO redefines how enterprises interact with their customers By integrating AI technology Big Data and Machine Learning we empower businesses to excel in customer engagement Our mission is simple to enhance customer relationships…
was a stellar year for EBO a year of making waves in the healthcare industry by enhancing accessibility automating patient-facing processes and improving patient communication Read on to explore the milestones and achievements that shaped our But first a little…
A report issued by Demos I LOVE THE NHS BUT Preventing needless harms caused by poor communications in the NHS dissects a prevalent issue in the healthcare system the critical lack of communication within the National Health Service NHS Initially…
Following ERGO s successful win at the PPC Bite Awards EBO is proud to announce that its Conversational AI solution built for and in collaboration with ERGO Insurance has been awarded the prestigious Customer Service Distinction Award in the Best…
EBO is pleased to announce it has recently been named as a supplier on the NHS Shared Business Services NHS SBS Intelligent Automation framework agreement representing a notable milestone in its journey towards shaping the landscape of healthcare and patient…
One in four people in Britain are not confident that the NHS can provide them with the care they need How can we fix this Dr Gege Gatt EBO’s CEO answers this question in his talk at the NHS Innovation…
Following on from an agreement formed earlier this year EBO a global leader in AI-driven customer engagement continues to work in partnership with Linakis digital an award-winning digital transformation agency with a remarkable track record in designing and developing enterprise-grade…
What does a pre-historic statue have in common with Artificial Intelligence Dr Gege Gatt EBO’s CEO explores the link between ancient heritage and cutting-edge technology In the heart of the Mediterranean the historic island of Malta stands as a living…