How the Generative AI Shift Is Redefining Strategy for Insurance Leaders
The insurance industry is at a pivotal moment Customers now expect instant personalised and meaningful interactions far beyond the static scripted responses of the past Generative AI Gen AI is redefining how insurance companies engage with their customers enabling dynamic…
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Humanising AI: How Banks Are Redefining Customer Experience
In today s banking world customers expect more than efficiency they crave empathy As digital channels expand the challenge isn t just about adopting AI it s about humanising it That s the theme that powered EBO s latest fintech…
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EBO Achieves ISO 27001 Certification
We re proud to announce that EBO has successfully concluded its ISO External Audit with zero non-conformities officially upgrading to the latest ISO standard This milestone follows the completion of our Internal Audit also with no non-compliances a clear testament…
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7 AI Breakthroughs Powering the Future of iGaming
The future of gaming is intelligent empathetic and hyper-personalised In the recent webinar AI in Gaming Level Up Your Customer Experience with AI an expert panel featuring Dr Gege Gatt and David Muscat from EBO Dalia Pecingina from Stanleybet and…
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Six Guardrails for AI in Regulated Industries
Here are six foundational guardrails to look out for when evaluating AI solutions for customer-facing use cases in regulated companies…
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Think AI is Free? In Conversation with Gege Gatt on the BOV Podcast
AI is everywhere but is it really free In the latest BOVCast episode organised by Bank of Valletta BOV CEO of EBO Dr Gege Gatt sat down with Theodoros Papadopoulos CCXO at Bank of Valletta to explore the hidden costs…
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