Cedar Rose and EBO Enter into a Strategic Alliance
Cedar Rose and EBO have entered into a strategic alliance to offer more comprehensive services and solutions. The partnership will significantly accelerate the onboarding process for companies while ensuring seamless customer service with Virtual Agents designed to perform onboarding tasks swiftly with more ease. Antoun Massaad, Co-Founder and CEO of Cedar Rose, said, “There is...
Read Article
EBO Registers Successful AI Project With UK’s NHS
EBO, Malta’s leading AI Virtual Assistant specialist registered further success in its collaboration with the UK’s National Health Service (NHS). A twelve-week pilot project conducted by Somerset NHS Foundation Trust confirmed that EBO’s AI-driven solution met the set targets, leading to a positive patient experience and reduced booking workload at the hospital. Throughout the 12-week...
Read Article
Humans vs Artificial Intelligence
There are various avenues of thought on the subject of which is a better choice – humans vs artificial intelligence? What it comes down to, is in which scenario we’re discussing this competition. At EBO, we believe, when it comes to customer service Artificial Intelligence wins, hands-down. Increase capacity without spending more time and money With...
Read Article
FREE AI Readiness Checklist
A FREE AI Readiness Checklist made by decision-makers, for decision-makers. Artificial Intelligence is developing at a rapid pace and most early adopters are already seeing the benefits that it brings to their businesses. EBO’s virtual agents and virtual assistants, which are indistinguishable from human agents, are revolutionising customer engagement – improving customer experience while helping...
Read Article
Announcing EBO’s Virtual Agent 8.6
We’re so pleased to announce the latest version of our Virtual Agent – the new and improved Virtual Agent 8.6. We utilise AI to develop Process Automation centred on customer conversations. Our technology is delivered via a highly customisable Virtual Agent. Our new conversation screen We are very proud that our Virtual Agents can handle...
Read Article
Introducing our Product Update “Athens”
You provided essential feedback, and we listened! We’re very pleased to announce our latest Product Update “Athens”. EBO utilises AI to develop Process Automation centred on customer conversations. Our technology is delivered via a highly customisable Virtual Agent. New Reporting System You can now extract any kind of information and data that’s captured by the...
Read ArticleAs seen in:
As seen in:
