Introducing Ali, East London NHS Foundation Trust’s Virtual Assistant
The East London NHS Foundation Trust is currently piloting Ali a new EBO Virtual Assistant Ali is helping patients get answers to simple queries about their care and can be accessed via the trust s website on any browser via…
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How Emma, Virtual Agent From Mapfre, Is Handling Customer Service Needs
About the company Company name MAPFRE MAPFRE Middlesea PLC is a member of the MAPFRE group Insurance provider that works in global insurance cases across markets The company operates out of South America and Spain and it has experienced rapid…
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Nina, Virtual Agent at GasanMamamo, Has Speed Up Response Time and Improved Quality of CS
About the company Company name GasanMamo Insurance company with over years in the industry Experienced ongoing sustainable growth with an excellent reputation Handles commercial and personal insurance Offers prime insurance in the financial services sector Business goals Gasanmamo was facing…
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eCabs Saw Almost Immediate Results From the Integration of Sam, Our Virtual Agent
About the company Company name eCabs Malta s largest private transport organization Offers mobility Large-scale cab service seeking to gain an edge in quality standards and customer service Business goals When eCabs approached EBO it was with the goal in…
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A Custom Virtual Agent Named Becs Is Managing a Wide Range of Customer Service Processes for BNF
About the company Company name BNF Bank Major financial service bank Offers banking services for individual and business clients from a network of retail sectors and business banking centers Based out of Malta the bank has retail branches with plans…
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Using AI Automation, Jamie, Our Virtual Agent Is Able To Automate Repetitive Tasks
About the company Company name Saint James Hospital Company website https stjameshospital com Hospital boasting a wide range of clinics operation theatres and state of the art technology Wide range of healthcare services offered on site Has had a mission…
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