Data Scientist
Background on EBO
EBO is an agile AI company that helps organisations automate conversations with customers through intelligent Virtual Agents (VAs). We're on a mission to make companies more human and accessible by delivering services and solutions that make a real difference in the lives of our clients and their businesses.
Who we're looking for
We are looking for someone who is technically minded and curious to help us make our VAs smarter and more effective. In this role, you will improve the performance of our VAs; develop AI algorithms; design, build and experiment with AI models; and automate internal processes. You should have strong analytical skills, a solid foundation in machine learning and software development, and enjoy solving problems.
What you need to succeed
You are eager to learn Working in a fast-growing tech start-up means you will be an important member of a small, collaborative team. You will be expected to continuously develop your skills, learn new technologies and contribute ideas to solve challenging problems.
You are proactive We are looking for someone who takes the initiative and can work independently while collaborating effectively. You will have the opportunity to make decisions, propose improvements, and work with our Data, Product Development and Solution Delivery teams to improve our VAs.
You care about quality Building reliable AI systems requires more than just experimentation. You should enjoy writing clean, maintainable code, documenting your work and building solutions that others can depend on.
What you will be responsible for
As a Data Scientist, you will:
- Design and implement AI projects involving Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and algorithmic or statistical approaches
- Research, experiment with and evaluate different approaches, analyse results, and apply findings to improve our AI solutions
- Monitor and optimise our VAs by analysing performance, understanding user interactions and applying improvements
- Develop and maintain data processing pipelines to collect, transform and augment datasets for machine learning applications
- Write well-documented and unit-tested code and tools for EBO’s internal libraries
- Build tools and automation to improve internal processes
What we expect
These qualifications and experience are desirable. However, we value attitude, curiosity and willingness to learn. If you have the right mindset, we'll invest in your growth and help you develop in the role.
- A degree in Artificial Intelligence, Computer Science, Data Science or a related field, with coursework or experience in AI and machine learning
- Strong Python programming skills, including experience with common libraries used for data processing, analysis, machine learning and visualisation
- Working knowledge of Jupyter Notebooks or similar tools to experiment, analyse and present results
- Ability to write clean, maintainable and unit-tested Python code, following established programming style guides and documentation standards
- Experience working with Git or similar version control systems
- Experience working with SQL databases
- Proficiency in both written and spoken English
What you should know
- It won’t be boring Try new things. We celebrate an environment that encourages experimentation, learning and trying new approaches to improve our products.
- We are committed to quality We take pride in developing creative and innovative solutions that make a real difference to our clients. We care about quality in everything we do, from the ideas we explore to the solutions we deliver.
- We succeed by collaborating Our teams work closely together to solve complex problems. We value open communication, knowledge sharing and mutual support.
- Your contributions matter Work in a small team where your work has a direct impact. We encourage growth, give people opportunities to take ownership and recognise contributions.
We care
EBO is on a mission to help business get closer to their customers through exceptional conversations. We can't succeed in our vision without a strong and dedicated workforce. We care about our team and offer:
- A dynamic, collaborative team and the opportunity to shape ambitious business ideas
- A vibrant tech-startup environment that encourages taking the initiative and thinking outside the box
- Flexible working hours
- Hybrid (or remote) working locations
- Family-friendly measures
Sounds compelling? apply for the job toady.
To apply for this job email your details to support@ebo.ai