Please welcome our new Healthcare Director: Paul Boland. Paul has 20+ years of experience delivering effective healthcare I.T. solutions. Before joining EBO, Paul has worked with Advanced Health & Care and Civica and Experian QAS. Paul brings considerable health sector experience and a passion and energy for delivering revenue growth for EBO and also successful outcomes for our health and care customers.
He is keen to help EBO achieve its goals in healthcare: “I’m thrilled to be joining such a motivated and dynamic team. At a time when waiting lists are at a 10 year high and many NHS Trusts are under increasing pressure to balance the books financially, EBO delivers real customer value by improving patient interactions and giving time back to NHS staff. The time is now for the NHS to adopt and benefit from products like the EBO Virtual Agent and I’m really excited about the benefits that can bring to health providers and citizens alike.”
EBO’s Virtual Assistant has proven to be critical in helping hospitals and clinics improve their workflows, reduce the number of ‘do not attends’ and increase patient satisfaction. We are sure that our Virtual Assistant can easily unblock workflow bottlenecks. Hospital staff are alleviated from repetitive tasks since these are handled by Virtual Assistants. The staff members can refresh and recharge, preventing massive burnouts. With an open and accessible digital front door, health systems can better coordinate care and improve the overall patient experience.
