NLP Specialist


Type:                  Full-time, Indefinite

Starting:            Immediately

Location:           Malta/Remote

Reports to:        COO


Background on EBO

EBO has been nominated as one of the fastest growing startups in Malta. (Link)

  • We are an agile organization focusing on the use of AI to help companies automate conversations with their customers. Our core product (the EBO platform) is entering a growth phase – we are quickly increasing adoption (and thus increasing deployments) as well as deepening the functionality and feature-richness of our solution.
  • We are laid back but buttoned up. We have a casual work environment with a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers.
  • We give a damn and deliver service and solutions that make a real difference in the lives of our clients and their businesses.
  • We embrace quirkiness by openly accepting others as they are and building strong partnerships based on trust.
  • Teamwork and collaboration is key to help our colleagues and customers solve their challenges.
  • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us.


Job Description

You will be mainly responsible of transforming natural language data into training models using NLP  techniques. You would need to be able to provide stats on training model performance and suggest  ways of improving. To succeed in this role, you should possess outstanding skills in statistical analysis, machine learning methods and text representation techniques.


You’ll fit right in if

  • You are open to learn: Working in a fast-growing tech start-up means you are an important member of a small team. The unique way in which you problem-solve and learn will be critical.
  • You are ready to roll-up your sleeves: Being in an agile organisation means that you must be responsible, reliable, versatile and willing to explore improvement opportunities. You will be empowered to take decisions so we want to count on you to bring opportunities to fruition whatever it takes.
  • You are ready for a quantum leap: This is not a comfy, corporate job. You will gain immense experience that will change your career path. You will work alongside our COO, John Deguara, our Strategy Director, Dom Wolf, and our Product Owner Dylan Schembri and our sector leaders. This team will bring energy knowledge and years of entrepreneurial experience to you. You’ll learn a different way of doing things.
  • You are ready to be appreciated: If credit is due – you will be noticed. That’s a guarantee. Work hard in a lively work environment that encourages growth and success.

Job Responsibilities

  • Create/ obtain domain specific datasets
    a. Use data augmentation techniques to increase the size of the dataset
    b. Research existing datasets to augment an existing dataset
    c. Interpolate data from disparate sources
  • Training models:
    a. Process data to create training models as per client requirements.
    b. Maintain and optimise training models to develop Virtual Agent capabilities in line with client objectives.
  • Create scripts to automate processes and normalise data.
  • Find and implement machine learning techniques for NLP tasks.
  • Perform statistical analysis of results to provide overview of VA performance.
  • Suggest optimisation of training models based on statistical data analysis.
  • Implement suggested actions to refine models.
  • Create visualisations to gain more insight about the models and provide more meaningful information.

Job Requirements

  • Knowledge of Python
  • Degree in Computer Science, Computational Linguistics or AI.
  • Strong grasp of English language
  • Strong communication skills
  • Ability to write robust and testable code
  • A problem solver with an analytical mindset.

We’d also be pleased to receive application with these specific skills which will be considered an advantage:

  • Experience with NLP tools like Microsoft LUIS and
  • Master’s degree in computer science, Computational Linguistics or AI.
  • Knowledge of SQL, R and Power BI considered a plus.
  • An interest in upcoming AI technologies including the use of GPT3

What we offer

  • Investment in your continuous education and development.
  • An intellectually stimulating opportunity in a fast-paced environment.
  • A dynamic, collaborative team to develop and shape an ambitious business.
  • A competitive success oriented remuneration package.
  • Delicious snacks, and the best coffee in Malta.
  • Tech Startup environment.
  • Flexible hours with no specific demands about location.
  • Family Friendly Measures.
  • It Won’t Be Boring: Try new things. Think outside the box. We celebrate an environment that fights stagnation and challenges the status quo.


See us at work here:

Published November 2021

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