EBO and BMIT pioneering the adoption of Artificial Intelligence in the iGaming industry through the creation of AI Virtual Agents

BMIT is a market leader in providing intelligent, secure infrastructure solutions. Virtual Agents are capable of handling 60-70% of all inbound repetitive queries, relieving the operational load on customer service agents, using advanced NLP and machine learning capabilities.

We’re also using AI to tackle key issues such as AML, KYC, Responsible Gaming, and Marketing to help organisations benefit from an improved customer experience.