Automating TELCO Customer Service through AI

Ready to automate 80% of your customer support calls? Our webinars cover the key questions any Telco company needs answers for! The Automating TELCO Customer Service through AI webinar is part of a series of international events organised by AI-pioneer EBO.

Why should you attend?

WHY? TELCO’s 5 big challenges for the future
HOW? 4 strategies to improve customer experience in TELCO
WHAT? 2 key concepts to consider when researching what technology to use

All participants of this successful event about Automating TELCO Customer Service with AI are entitled to join a private LinkedIn network of like-minded professionals. This community allows participants to network in a private environment. Register to our webinar to receive further details!

AI automation transforms Telcos

This webinar will set you on the road to a world-class customer experience by helping you understand customers’ pain points and illustrating how our virtual agents can be a key tool in your customer service toolbox. Virtual assistants are set to cut business expenses by as much as $8 billion annually in 2022. They enable telco enterprises to automate repeat queries by assisting in tasks such as:

Obtaining eligibility for discounts
Resolving billing inquiries
Understanding errors in customers’ contracts
Resolving upgrade and trade-in disputes
Obtaining proof of address

Customer Service Automation

During our Interactive Workshop, we’ll present our custom solution, the EBO Virtual Agent, and we’ll show you WHY it is so effective and efficient.

Level Up your Call Centre with AI

Register today and;

• Benefit from the recent advances in AI and Natural language processing (NLP) in the world of Virtual Agents.
• Discover the rapid ROI that is achievable and how we can help with a Business Case.

Take a look at some of our previous webinars…

Using AI to Reduce Customer Support Costs

Increasing Efficiency in Healthcare Administration