We’ve created a truly patient-first experience by combining our Virtual Agent technology with Access Rio electronic patient records system
Access makes digital care software for the healthcare sector. Patients can schedule, rearrange, and follow up on appointments through a variety of digital channels. These conversations are human, yet automated, eliminating unnecessary administration while providing patients with 24/7 access to manage their healthcare services.
The trusts receive patient insights to help manage their resources and better understand patient needs. The Virtual Agents help to reduce the number of appointments not attended by patients, support discharge follow-ups, provide alerts and notifications and enable patient self-assessments.