EBO’s AI Solution for Shropshire Community Health NHS Trust Shortlisted for the 2024 HSJ Digital Awards
We are proud to announce that EBO’s AI solution for Shropshire Community NHS Trust has been shortlisted as a finalist for the ‘Driving Change through AI and Automation Award’ category at the esteemed 2024 HSJ Digital Awards. Shropshire Community Health NHS Trust collaborated with EBO to create an AI-powered Virtual Assistant to digitalise School Aged Immunisation Service (SAIS)...
Read ArticleCelebrating EBO’s Female Leaders on International Women’s Day
As a leader in customer engagement automation, EBO redefines how enterprises interact with their customers. By integrating AI technology, Big Data, and Machine Learning, we empower businesses to excel in customer engagement. Our mission is simple: to enhance customer relationships through exceptional conversations. At EBO, we’ve developed a cutting-edge natural language platform fueled by innovative...
Read ArticleConfigurability at your Fingertips
At EBO, our objective is to simplify integration and configuration for our valued clients, eliminating any pain points and ensuring a flexible and user-friendly technology. Discover what’s new on EBO’s tech-front. Web Customisation for all EBO’s web customisation tool now enables you to take control of the appearance of your Virtual Assistant webchat widget, without needing...
Read ArticleEBO Launches AI-Powered Virtual Assistant for Hertfordshire Partnership University NHS Foundation Trust
EBO is proud to announce the launch of its AI-powered Virtual Assistant for Hertfordshire Partnership University NHS Foundation Trust (HPFT). This AI technology is set to increase accessibility to mental health support for both service users and carers, by providing 24/7 user-friendly assistance to individuals in Hertfordshire, Buckinghamshire, Norfolk, and North Essex. About the Trust...
Read ArticleAnd that’s a wrap
2023 was a stellar year for EBO – a year of making waves in the healthcare industry, by enhancing accessibility, automating patient-facing processes and improving patient communication. Read on to explore the milestones and achievements that shaped our 2023. But first, a little about EBO Here at EBO, we’re on a mission to help healthcare...
Read ArticleThe Crucial Role of Effective Communication in the NHS
A report issued by Demos "I LOVE THE NHS, BUT...": Preventing needless harms caused by poor communications in the NHS dissects a prevalent issue in the healthcare system—the critical lack of communication within the National Health Service (NHS). Initially cautious about disclosing their experiences, participants—encompassing patients, NHS staff, and the public—underwent a notable transformation when...
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